Routine maintenance is the key to a painless WordPress experience.
- WordPress Hosting
- HTTPS & CDN
- Daily Backups
- Weekly WP Updates
- Up/Down Support
- Malware Removal
Includes Everything In
Basic Plan
Plus
- On-Demand Webmaster
- WordPress Cleanup
- Premium Plugins
- Google Search Console
- Email Support
- A/B Google Page Speed Scores
- Weekly Reoptimization
Includes Everything In
Essential Plan
Plus
- More On-Demand Webmaster
- 3rd Party Integrations
- Backlink Monitoring
- Schema
- Weekly Integrity Checks
- Priority Email Support
Experience IntersectWP
Build
IntersectWP offers complete small business website services from start to finish. We build custom WordPress websites that are lightning fast and built specifically for your business. Aside from our support plans, check out how we can build your dream website.
Maintain
Websites need maintenance in order to run properly. Plugins need to be updated and tested, site security needs to be tight, and things will inevitably break. Grab a maintenance plan from us and make life easier! We’ll do everything necessary to keep your site running smoothly.
Optimize
WordPress is a highly-customizable platform that gives you the freedom to do what you want with your site. However, that freedom often costs you in the form of a very slow site. Our speed optimization service removes the bloat on your site so your site can run with the cheetahs.
Hop on a call with us and we’ll make sure you’re taken care of
FAQs
Answers To Common
Questions Our Customers Have
We understand small businesses. Every second that your site is down or broken is precious revenue that isn’t being generated. We treat your website as if it was our own business and do everything we can to make sure it’s online so that the money keeps rolling in. If something is wrong, we’ll drop everything to get things fixed. That’s the IntersectWP way!
Our servers utilize robust ModSecurity rules. Sites we manage us a secondary Web Application Firewall (WAF). We use MalCare for beefy security and site monitoring. We install and maintain a TLS certificate and use Cloudflare’s CDN as yet another layer of security. In the event of a malware attack, we are here to mitigate and restore free of additional charge.
During normal business hours our response times are normally less than an hour, though we prioritize issues over change requests. Resolution times vary from an hour or less (for certain emergencies) to 24 hours or more if the work is more involved. Regardless of length of time to resolution, we remain responsive to each and every support request we receive.
Yes! We offer complimentary hosting with Google Cloud, and we will even transfer your site over absolutely free. You are not obligated to take this hosting and we do not reduce our plan pricing if you choose not to host with us.
Nope, we will work with any hosting provider you currently have. However, if we determine that your site is slow due to your host, we will recommend taking advantage of our complimentary hosting with Google Cloud. We’ll even move your site for you for free!
We offer quite a few premium plugins with our plans (valued at over $1,000):
- Formidable Elite
- Advanced Custom Fields Pro
- Akismet
- Schema Plus
- Audit Logs
- Temporary Staging Environments
- And More!
Customers who purchase the Small Business or eCommerce level maintenance plan or the speed optimization plan will also get WP Rocket and Image Optimization Plugins absolutely free ($899 value). We hook our customers up!
We sure do! Malware cleanup is included with all of our maintenance plans.
During our onboarding process we’ll grab everything we need from you to maintain your site. That includes creating a WordPress Administrator account as well as the login to your hosting platform. From there we can install all of our maintenance and security tools.
Yes, you will always work with someone based here in the United States. We are a remote team with designers, developers, project managers, and campaign managers who live in San Francisco, Houston, Elkhart, Austin, Fresno, Boston, and more. We also have a small team of developers in India and the Ukraine who report to senior engineers here in the states.
Never! All of our plans are month-to-month and you can cancel anytime. We bill on the 1st and we prorate your first charge depending on when you sign up. Upon cancellation, service will remain active through the end of your term (the end of the month). Prorated refunds are not offered.
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